CANCELLATION POLICY

An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.

You can cancel an order in easy step:

call us on our support Number 8700109917

email us on help@maurya.store

Please Note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests.

REFUND POLICY

Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.

Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).

MODE OF REFUND

For both cancelled orders & returned products (due to incomplete sets, incorrect style, wrong sizes, or defective products delivered), the refund amount will be credited back into the same account (online banking, credit card, debit card) that was used to make the purchase. In case of Cash On Delivery (COD) orders, refund will be done through NEFT.

We require product images and tags in the below mentioned cases:

1. Defective product received – Only product image required.

2. Wrong product received – Both product & Tag image required.

3. Wrong size received - Both product & Tag image required.

4. Unhappy with colour, i.e. Faded/Blurred - Only product image required.

5. Product different from website/doesn’t look same - Only product image required.

6. Incomplete order received – Both product & Tag image is required.

7. NO REFUNDS and REPLACEMENTS would be entertained for international shipments